Paper: A collaborative early intervention model supporting return to work for healthcare workers

Author(s) and Affiliation(s):
Karlene Dawson, BSc, MA, CDMP, Fraser Health Authority, Workplace Health, Program Leader
Dr Henry G Harder, R.Psych, Professor and Chair, Health Sciences Programs, University of Northern British Columbia
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Objectives:

This study investigated two different models focusing on early access to physiotherapy services. Return-to-work outcomes were improved by; (1) decreasing duration of time loss acute MSIs by returning injured employees to their regular duties earlier; (2) decreasing costs associated with lengthy absences from work and; (3) assisting in the promotion of a culture that supports connection to the workplace while recovering from injury through the use of early intervention services.

Methods:

This quasi-experimental study compared RTW outcomes associated with duration, costs and durability for each of the three treatment groups. Means for duration and costs were analyzed using Analysis of Variance (ANOVAs) and durability was measured using the Chi-Square test of associations. It was hypothesized that the PEARS Plus model would perform better than the PEARS model and the PEARS model would perform better than the non-intervention group (Stream 1 Physiotherapy) on all accounts. There were a total of 289 participants, who met the study criteria and chose to participate. Of those participants, 244 claims had STD duration and STD claims cost. All participants were employees of Fraser Health Authority and actively working within the hospital or community delivering healthcare services. All data was collected over a one year period from May 1, 2007 to April 30, 2008 and data was given an additional 6-month maturation period prior to analyzing.

Results:

It was demonstrated that the duration of a PEARS Plus (RG 1) claim was statistically lower, M = 40.84 when compared to PEARS (RG2), M =67.60 and Stream 1 Physiotherapy (RG3), M =74.29. There was statistical difference in claims costs for PEARS Plus (RG1), M = $ 4081 when compared to PEARS (RG2), M = $8223 and Stream 1 Physiotherapy (RG3), M = $8307. Both outcomes support the hypotheses that duration and claims costs would be lower in PEARS Plus (RG1) when compared to the other two treatment groups. There were insufficient claims to reliably assess durability.

Conclusions:

This pilot study investigated if the use of an off-site model, that was closely connected to the workplace and WorkSafeBC (the insurer), would be a viable option when compared against its on-site predecessor, PEARS. This research has demonstrated that access to supportive resources such as physiotherapy in conjunction with modified work or transitional duties programs have shown to be effective in facilitating return to work for temporarily and permanently disabled workers. The PEARS Plus (RG1) model demonstrated that it was an effective and sustainable way of delivering early intervention services and in the end performed statistically better than its predecessor.

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